Frequently Asked Questions
Straight answers about the LXN Lobster AI Phone, the clawvs system, its AI-assisted workflows, OEM enterprise editions and trade enquiries — with unconfirmed details clearly handled on request.
What is the LXN Lobster AI Phone?
It is an AI-native smartphone whose clawvs AI agent is built into the phone's underlying system rather than installed as an app. It holds voice conversations, replays recorded workflows, assists with phone calls, replies to messages and can be supervised as a fleet — an AI-assisted workflow device for service, sales and operations teams.
How is it different from a normal smartphone with an assistant app?
An assistant app works inside its own window and depends on permissions granted to it. The clawvs agent works at system level: it operates the phone's own dialler, watches notifications at system level, records and replays operations across apps, and keeps working as part of the handset itself.
Does it need flashing, rooting or accessibility permissions?
No. The handset is a brand-customised device that runs clawvs as its native system. It does not need to be flashed or rooted, and its workflows do not depend on accessibility or developer-debug permissions.
What can the voice dialogue do?
It wakes by voice, holds full-duplex real-time conversation through a cloud large model with an on-device fallback, operates the phone from spoken requests, and remembers past conversations through long-term memory and per-contact profiles. Supported languages for your market are confirmed in writing.
How does record-a-flow automation work?
You perform a task on the phone while the recorder captures each step. The recording becomes a skill the phone can replay and your team can edit step by step. Skills can chain actions across apps, and fleets can share a common skill library.
Can the phone answer and make calls by itself?
Yes — within the workflow your team configures. Incoming calls can be answered by the AI and handled from your knowledge base; outgoing calls are dialled from the native dialler for follow-up, confirmations and service tasks. Disclosure and consent requirements for AI-assisted calling in your market are reviewed before any calling workflow goes live.
Which messaging and social apps does it support overseas?
App support is confirmed per market in writing during the enquiry process, because the overseas app set differs from the China app set the system was launched with. Tell us which apps your team operates and you will receive a written confirmation for your market.
How does voice cloning work, and is it safe?
A team member's voice can be cloned so AI-assisted replies and calls sound like your own staff. A voice is cloned and used only with that speaker's own authorisation, and the cloned voice is used inside your configured workflows only.
What is the enterprise knowledge base?
It is a structured base of your company's own material — product documents, frequently asked questions, after-sales rules, quotation talk tracks and do-not-say lists. The AI retrieves from it on every call and reply, so answers follow your agreed wording and change centrally when you update the base.
What can be customised in the OEM enterprise edition?
The brand presentation, the industry workflows built into the handset, the recorded-workflow and skill libraries, the knowledge base structure and the fleet setup. OEM scope is defined per project; current OEM focus markets include the United Arab Emirates and the Philippines.
What are the hardware specifications?
Detailed specifications are available on request. The full specification sheet — processor, memory, display, battery, camera, supported bands and box contents for your market — is provided in writing during the enquiry process, and only confirmed figures are quoted.
How do I buy, and what are the terms?
Send an enquiry with your market, channel type and the edition you are evaluating. Commercial terms, sample arrangements and pilot-fleet options are provided on request in writing. Evaluation normally starts with a small pilot fleet running your real workflows.
Send a Trade Enquiry
Tell us your market, channel type and whether you are looking at the standard LXN handset or an OEM enterprise edition. Specifications, documentation and commercial terms are provided on request through the enquiry process.
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