Trade / B2B: How Enquiries Work

Simiai Technology handles export enquiries for the LXN Lobster AI Phone from Shenzhen, China. Current focus markets: the United Arab Emirates, Malaysia and Singapore for the standard edition, and the United Arab Emirates and the Philippines for OEM enterprise editions.

What to Send

• Your market and city, and your channel type (distributor, agency, service operator, enterprise).
• The edition you are evaluating: LXN standard handset or OEM enterprise edition.
• The scenario you want to run — customer service, sales, community, e-commerce or BPO — and the apps your team operates.
• The languages your customers speak, for written confirmation of dialogue coverage.

What You Receive

• The full specification sheet and box contents for the edition in question.
• The supported-app and language confirmation for your market, in writing.
• Documentation status for your market's import requirements, in writing.
• Commercial terms, sample and pilot-fleet arrangements, and OEM project scope where relevant.

Pilots Before Scale

Because the value of the phone is in live workflows, evaluation normally runs as a small pilot fleet working your real accounts and call patterns, with the knowledge base and skills configured for your team. Pilot scope and terms are agreed in writing before shipment.

A Note on Open Questions

This site publishes only confirmed facts. Hardware specifications, per-market app support and regulatory documentation are confirmed per market during the enquiry process rather than published as general claims — if a detail matters to your decision, ask for it in writing and it will be answered in writing.